Refund Policy

Last Updated: 5/26/2024

If you pay for a CameraSim subscription and are not entirely satisfied with your subscription, we're here to help.

1. Subscription Cancellations

You can cancel your subscription at any time by logging into your account and following the cancellation procedures. Once you cancel, you will not be charged for the next billing cycle. Your access to the service will continue until the end of the current billing period.

2. Refunds

We offer a 14-day money-back guarantee for new subscribers. If you are not satisfied with our service, you can request a full refund within 14 days of your initial subscription. Refund requests made after 14 days from the initial subscription date will not be eligible for a refund.

3. How to Request a Refund

To request a refund, please contact our support team at support@camerasim.com with your account details and the reason for your refund request. We will review your request and notify you of the approval or rejection of your refund.

4. Refund Processing

If your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

5. Non-Refundable Items

Certain items are non-refundable, including:

Renewed subscriptions
Promotional or discounted subscriptions
One-time setup fees

6. Changes to the Refund Policy

We may update this Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page and updating the “Last Updated” date. You are advised to review this Refund Policy periodically for any changes. Changes to this Refund Policy are effective when they are posted on this page.

7. Contact Us

If you have any questions about our Refund Policy, please contact us at support@camerasim.com.